Trust comes first.
Your things at a stranger's home? It's natural to hesitate. That's why we built every step on proof.
Not allowed: flammable materials, chemicals, weapons, perishable food, animals, jewellery and cash.
- Tamper-proof handover photos
- Every photo is time-stamped and kept as evidence in case of a dispute.
- Your money is held safely
- It only reaches the host after you both confirm the handover.
- Verified identities
- We verify individuals, and check commercial registrations for businesses.
- Contract and invoice
- Every booking comes with an e-contract and an official invoice for our commission.
FAQ
Got a question?
The questions renters and hosts ask most. If you can't find your answer, reach out to us on our social accounts.
What items are not allowed?
Flammable or explosive materials, chemicals, weapons, perishable food, animals, and anything illegal. Cash and valuable jewellery are not allowed without special insurance.
When am I charged?
Nothing is charged when you send a request. After the host accepts, you both accept the agreement and you pay; the money stays held by the payment provider until you both confirm the handover. Monthly bookings are charged at the start of each month.
What if the host doesn't respond?
The host has 24 hours to accept or decline. If they don't respond, the request is canceled automatically and you aren't charged anything.
How do I protect the condition of my things?
At drop-off you photograph your things in the space and the host confirms, and the same happens at pick-up. Photos are time-stamped and can't be edited, so they serve as evidence if there's ever a dispute.
When do I get the exact address?
Before booking you only see the neighbourhood and approximate location. You get the full address once the host accepts your request.
What is a featured listing?
An optional feature for hosts: your listing gets a “Featured” badge and a subtle gold outline in search and on the map, plus a small lift in the ranking. It's free to turn on, and we only take something when a booking comes in while it's on: 5% of the rent, deducted at payout and written into the contract.
Can I book or list as a business?
Yes. Add a business account with your commercial registration and VAT number, then switch between your personal and business accounts from the menu at the top.